Social Media Policy


This document outlines our policies in relation to the use of Social Media. Please read it to understand how we conduct ourselves on the internet as mental health professionals and how you can expect us to respond to interactions that may occur between us on the internet. The rationale for setting up this policy is to both protect the confidentiality of our clients and to model transparency and our ethical responsibilities as mental health workers. The ubiquitous nature of technology means that things can and do change quickly. We invite you to access our online content, and please let us know if you have any questions.


Accounts

Reed Everingham holds separate and isolated accounts to be used for the sole purpose of professional matters regarding Mannaz Therapy Space & Journal. These accounts are separate from any personal accounts held by Reed Everingham as an individual.

Instagram

The Mannaz Therapy Space Instagram feed is a public account. Please note, this is a curated feed. It is values-driven and designed to foster curiosity and interest. It is also a space to market and promote the work of Mannaz Therapy Space and our writing from the Journal.

Following

We will not follow any current or former clients on Instagram, Facebook, blogs, or other apps/websites. If there is content you wish to share from your online life, please bring it into our sessions where we can explore it together.

Friending

We do not accept friend or contact requests from current or former clients on any social networking site (Facebook, LinkedIn, Instagram etc.). Adding clients as friends on these sites can compromise your confidentiality and our therapeutic relationship.

Email & Text Messaging

Email and text communication are used in our work with clients in regard to the provision of services. We also ask clients to provide consent relating to this as part of our intake process.  Any emails or texts we either send to you or receive from you become part of your legal record.

Client Testimonials

Clients sometimes choose to provide a testimonial about their time in therapy. We may also request feedback from you at the end of your therapeutic work with us. You may choose not to provide this feedback. Importantly, it would be a breach of privacy if we published your feedback and/or name without your consent. However, feedback and testimonials help us hone our skills, improve our services, and supports our work as mental health clinicians.

Mailing List

We maintain a mailing list to promote our services and skills. This may include regular updates and articles from the journal or special offers and new therapeutic offerings from our practitioners. People may choose to join our list via our website, special promotion, or via our intake process. We maintain our CMS in accordance to current privacy rules and regulations and respect the privacy of our customers, clients, peers, and associates.

Search Engines

It is not a regular part of our practice to search for clients on Google, Facebook, or other searchable sites. An exception could be during a crisis if we have reason to suspect you are a danger to yourself or others and we have exhausted all other reasonable means of contacting you. If this ever occurs, we will fully document the search and discuss this with you at your next session.

Location-Based Services

Please be aware if you use location-based services on your mobile phone you may compromise your privacy while attending sessions at the studio. Mannaz Therapy Space can be found as a Google location. Enabled GPS tracking makes it possible for others to surmise you are a therapy client due to regular check-ins at the studio location on Katoomba Street.

Changes to this Social Media Policy


From time to time, it may be necessary for us to revise this Social Media Policy. We may notify you about changes to this Social Media Policy by posting an updated version on this site.

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